Mikael is a bard who works at the Bannered Mare. He wishes to woo Carlotta Valentia, even though she has no interest in him. The player can help Carlotta out by talking to Mikael. They can either persuade, bribe, or intimidate/brawl with Mikael to make him stop trying to romance Carlotta.
He is also the author of A Gentleman’s Guide to Whiterun.